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Thread: I don't receive the email when someone register

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    prigenty's Avatar
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    I don't receive the email when someone register

    Hello,

    I've classipress 2.9.2 and I have problem with the automatic mail response:

    When someone register or published a new add, I don't recieve the notification by mail into my "admin" mail account.
    For information, I've changed the "admin" name into another username (for more security). It's probably that why it doesn't work ?

    I don't understand because the new user receive the welcome mail ! (and not me, (admin))

    Do you have any idea ?

    Thanks

    Yohan (excuse me for my bad english, I'm french...)

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    jomarkosabel's Avatar
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    Re: I don't receive the email when someone register

    Just check your Wordpress setting particularly on the Administrator's email as you might have missed something or have put a wrong email address.
    Please help our moderating team work more efficiently by not sending us support questions via PM. You can read more about how AppThemes support works here. However, you can send a PM to follow up and remind me if I missed your support request/thread.

    Thank you and have a nice day.

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    Re: I don't receive the email when someone register

    I've already check that. No problem. The correct e-mail adress is mentionned.
    To my mind, it's other thing... But I don't know what !!!

    Thanks...

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    Amateur popsoul's Avatar
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    Re: I don't receive the email when someone register

    One thing to check is that it seems like the person that is contacted for new user sign-ups and new posts is the wordpress default user called admin. It's not the email address for the site that you set up under General Settings in Wordpress.

    That confused me a bit because I built the site for a client but left my email address as the admin, so I kept receiving the emails instead of the emails going to the client.

    Hope that helps.

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