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*** New Marketplace Support Model ***

As of February 24, 2015, some Marketplace items no longer provide support in the forums. Sellers have the option to provide support on their own site or via a 3rd party application.

How do I know where support is provided for the item I purchased?
Visit the Marketplace item's page and look under the "Support" tab. In addition, if you see the forum and are able to post a new thread, it's the correct way to request support.
How come some items still have a forum setup but I can't post a new thread?
Some sellers left their forum open in read-only mode to help answer FAQs and provide documentation here.

If you have any support questions, please contact the seller directly per their instructions on their Marketplace item's support tab. Thank you.

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Thread: Not redirecting to Paypal

September 24th, 2020 #1

jasongeek

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Not redirecting to Paypal
I had a customer try to use the link to renew the ad in the email. It did not redirect to Paypal. He created 4 orders (trying 4 times) but it would not redirect to Paypal and the orders could not be completed.

The gateway is set up correctly because other orders for regular purchases are working. This is the only one that is not working and it is using the link in the Extend Ad email with his 15% discount.

Jason Lee Hayes

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October 3rd, 2020 #2

roidayan

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October 3rd, 2020 #3

roidayan

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October 3rd, 2020 #4

jasongeek

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October 17th, 2020 #5

jasongeek

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Jason Lee Hayes

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roidayan (October 19th, 2020)

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* New Marketplace Support Model *

Thread: Not redirecting to Paypal

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[SOLVED] Classipress not redirecting to Paypal

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*** New Marketplace Support Model ***

Thread: Not redirecting to Paypal

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Not redirecting to Paypal

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[SOLVED] Classipress not redirecting to Paypal

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* New Marketplace Support Model *