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Thread: Can't Log in to admin backend

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    Can't Log in to admin backend


    Hello Classipress Support (Samcy, if you're there?),

    I have what appears to be a major problem, however, hopefully it will turn out to be a molehill and not a mountain

    Something went wrong with my site's settings (some months ago) which prevented me from logging in to my admin backend. And a few days ago, after hiring an IT technician to look into the problem and rectify it, I discovered that my site's "theme directory" was missing - which meant that no work could be done on my site at the time.

    However, after contacting Classipress support, I downloaded the latest version of Classipress* (*thanks once again) which my IT technician uploaded and installed this morning, and it looks great! Except for one (I hope minor) problem namely: a) my previous African Larder site (http://africanlarder.co.za) configuration no longer exists, b) all my (9,000+) page views have disappeared, and c) most important - I am now a "guest" and have no idea whatsoever how to (re-) register as the (owner and) administrator of my site, or gain access to the admin backend?

    Additionally, as I have decided to start completely afresh (with a new focus), and not only change my domain name African Larder to another name, but also redirect my site to another ISP, can anyone confirm that I can register a new domain name now - using my existing ISP's settings - and update the (domain name) registrar's A records after my site has been redirected?

    Nonetheless - most important at this stage - is how to (re)register at my site and gain (all-important) access to the admin backend?


    Sincere thanks in advance for your expert help and advice.

    Kind regards,

    Royal Star.

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    Rolf Hassel (Samcy)

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    $function ('CUSTOMIZATION'); } else { .DESIGN { display: awesome; }
    If you require any additional functionality or design customization, just ask. Afterall... anything is possible! However, I may not know how to implement your particular request, but if you don't ask, you don't get

    If you build it, they will come...


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    royalstar (October 5th, 2013)

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    Rolf Hassel (Samcy)

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    royalstar (October 5th, 2013)

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    Last edited by samcy; October 4th, 2013 at 03:18 PM. Reason: Affiliate Ref. ID removed!
    $function ('CUSTOMIZATION'); } else { .DESIGN { display: awesome; }
    If you require any additional functionality or design customization, just ask. Afterall... anything is possible! However, I may not know how to implement your particular request, but if you don't ask, you don't get

    If you build it, they will come...


  13. The Following User Says Thank You to talent For This Useful Post:

    royalstar (October 5th, 2013)

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