Results 1 to 2 of 2

Thread: Payment deducted twice!! Please help!!

  1. #1
    Marketplace Seller mohsinoffline's Avatar
    Join Date
    Dec 2011
    Location
    Algeria
    Posts
    1,575
    Thanks
    44
    Thanked 213 Times in 192 Posts

    Post Payment deducted twice!! Please help!!

    Hello there,

    I purchased a ClassiPress standard edition (invoice: 15679) on 22/12/2011 and while paying via debit card on the PayPal site, it said the payment didn't go through, so I paid again with another debit card, upon which it said the payment was successful and I received a confirmation email and invoice from AppThemes. I checked yesterday and an amount of $99 has been deducted from both my bank accounts, please check on your side, the payment seems to have been made twice, please refund the amount if it is so. If you want I will furnish screenshots from both my bank accounts.

    Regards,
    Mohsin

  2. #2
    jomarkosabel's Avatar
    Join Date
    Mar 2009
    Location
    Philippines
    Posts
    40,958
    Thanks
    169
    Thanked 3,405 Times in 3,276 Posts
    You must be an AppThemes customer and logged in to view this response. Join today!
    Please help our moderating team work more efficiently by not sending us support questions via PM. You can read more about how AppThemes support works here. However, you can send a PM to follow up and remind me if I missed your support request/thread.

    Thank you and have a nice day.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Payment Gateways (Paypal / Credit Card Payment Options)
    By tintedsepia in forum ClassiPress General Discussion
    Replies: 1
    Last Post: July 7th, 2011, 09:46 AM
  2. Indeed Payment...
    By nicoschweinzer in forum Report JobRoller Bugs
    Replies: 3
    Last Post: April 7th, 2011, 04:35 AM
  3. No PSD after a $69 payment!!!
    By jdwired in forum ClassiPress General Discussion
    Replies: 7
    Last Post: January 26th, 2011, 09:37 PM