Results 1 to 8 of 8

Thread: Problems Using MP4 For Video Header

  1. #1
    Thread Starter
    Veteran jasongeek's Avatar
    Join Date
    Jan 2014
    Location
    Sacramento, CA USA
    Posts
    1,366
    Thanks
    36
    Thanked 18 Times in 18 Posts

    Problems Using MP4 For Video Header

    I'm using a 4MB video for the video header in Classipress. I'm having the follow issues:

    1. If I don't have a fallback image the video doesn't play at all.
    2. The video plays in a small section of the hero area (where the animated Search For... text is located) except when in preview mode (from WP's Customizer area)
    3. A small Play/Pause arrow appears over the Post An Ad/Username menu (top right corner).

    - - - Updated - - -

    The video is 2000x1200 in mp4 format and under 8MB (4.9MB) just like the header video dimensions say.

    - - - Updated - - -

    The video only plays correctly in the customizer view. Not sure why.

    The arrow is pointing to the Play/Pause button that appears over the top menu. This arrow is present on the homepage view, too.


    video.jpg
    Jason Lee Hayes

  2. #2
    Thread Starter
    Veteran jasongeek's Avatar
    Join Date
    Jan 2014
    Location
    Sacramento, CA USA
    Posts
    1,366
    Thanks
    36
    Thanked 18 Times in 18 Posts
    You must be an AppThemes customer and logged in to view this response. Join today!
    Jason Lee Hayes

  3. #3
    jomarkosabel's Avatar
    Join Date
    Mar 2009
    Location
    Philippines
    Posts
    40,982
    Thanks
    170
    Thanked 3,408 Times in 3,279 Posts
    You must be an AppThemes customer and logged in to view this response. Join today!
    Please help our moderating team work more efficiently by not sending us support questions via PM. You can read more about how AppThemes support works here. However, you can send a PM to follow up and remind me if I missed your support request/thread.

    Thank you and have a nice day.

  4. #4
    Thread Starter
    Veteran jasongeek's Avatar
    Join Date
    Jan 2014
    Location
    Sacramento, CA USA
    Posts
    1,366
    Thanks
    36
    Thanked 18 Times in 18 Posts
    You must be an AppThemes customer and logged in to view this response. Join today!
    Jason Lee Hayes

  5. #5
    Thread Starter
    Veteran jasongeek's Avatar
    Join Date
    Jan 2014
    Location
    Sacramento, CA USA
    Posts
    1,366
    Thanks
    36
    Thanked 18 Times in 18 Posts
    You must be an AppThemes customer and logged in to view this response. Join today!
    Jason Lee Hayes

  6. #6
    jomarkosabel's Avatar
    Join Date
    Mar 2009
    Location
    Philippines
    Posts
    40,982
    Thanks
    170
    Thanked 3,408 Times in 3,279 Posts
    You must be an AppThemes customer and logged in to view this response. Join today!
    Please help our moderating team work more efficiently by not sending us support questions via PM. You can read more about how AppThemes support works here. However, you can send a PM to follow up and remind me if I missed your support request/thread.

    Thank you and have a nice day.

  7. #7
    Thread Starter
    Veteran jasongeek's Avatar
    Join Date
    Jan 2014
    Location
    Sacramento, CA USA
    Posts
    1,366
    Thanks
    36
    Thanked 18 Times in 18 Posts
    You must be an AppThemes customer and logged in to view this response. Join today!
    Jason Lee Hayes

  8. #8
    jomarkosabel's Avatar
    Join Date
    Mar 2009
    Location
    Philippines
    Posts
    40,982
    Thanks
    170
    Thanked 3,408 Times in 3,279 Posts
    You must be an AppThemes customer and logged in to view this response. Join today!
    Please help our moderating team work more efficiently by not sending us support questions via PM. You can read more about how AppThemes support works here. However, you can send a PM to follow up and remind me if I missed your support request/thread.

    Thank you and have a nice day.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. [SOLVED] The background video I have set as a header should use the full width of the page
    By moofmaster in forum Help Using ClassiPress
    Replies: 1
    Last Post: November 29th, 2021, 11:12 AM
  2. header midia (video)
    By clica in forum Help Using ClassiPress
    Replies: 4
    Last Post: November 26th, 2021, 01:28 AM
  3. How Can I Embed HTML5 Video in Header
    By breeze99 in forum ClassiPress General Discussion
    Replies: 4
    Last Post: October 16th, 2013, 04:17 PM
  4. Problems with the header bar
    By inventia in forum Headline
    Replies: 1
    Last Post: April 11th, 2013, 06:24 PM