Thread: Listing Not Showing up usingr "Near" search

Listing Not Showing up usingr "Near" search

Hi,

Our site hasn't officially launched yet, but I am having a problem with 2 issues I need help with:

1. One of the listings will not come up in a search when I use the "Near" search box from the main page. Several other listings come up, but not the one in the town I am checking. I am leaving the category blank, just the city is filled in. But if I put in the first name of the business without the city, it comes up. I checked the address several times to see if there was a mistake and it is fine. I checked the others that are coming up and they look the same. Unless I am missing something, I can't figure out why it won't display.

2. On the results page for the above search, I get 3 results. In the right sidebar, there is a "Refine" option. The categories are displayed but they are not in parent/child format and it looks like a mess, almost seems not alphabetical. I thought this would be a widget with options, but there is no widget - this must be programmed in.


Although the site isn't active, you can still view it. Please see www.gbsamerica.com/directory
The problem is item 1 occurred when I searched for "Boynton Beach" from the main screen (Near). 3 results came up in a nearby town, Delray Beach.
The listing I was trying to verify is actually in Boynton Beach.
If you then type "Canyon" into the search box on the left and leave the "Near" search box blank, the listing appears and you can see from the address it is in Boynton Beach.

Can you please advise why this is happening? Also, how do I correct the "sloppy" categories that show up as explained in item 2 above.

Thank You,
Barry