Thread: Recurring Plans Don't Seem to Be Recurring

Recurring Plans Don't Seem to Be Recurring

Hello,

I've just upgraded to the most recent development build (12th July 2017) to fix the problem I was having with orders getting doubled, tripled, & more! (https://forums.appthemes.com/help-us...g-order-97250/)


I've added on some new listings and the good news is that I'm now getting expiry dates showing on the listings (which was the problem here - https://forums.appthemes.com/help-us...istings-97361/)



But there is no "renews on" date showing in the members area. (see screengrab below)

Listings .jpg

and when I checked the orders page, no pending orders have been created for the next payment (see screengrab)

Orders.jpg

As you will see in the screengrab below, the plan is set to forced recurring...

Listing Plan - Forced Recurring.jpg

but the order log is showing no new pending order being created for tomorrow's payment ...

Order Log - Fresh Standard 1.jpg

those listings were paid for via stripe, but i also tried paypal and again, no pending order was created, the log did show a duplication though (not sure if that is important)...

Order Log - Payal.jpg

I will of course wait to see what happens tomorrow when the renewal should take place, but so far there doesn't seem to be any of the usual signs that it will happen. & I thought you should know asap if you're working on making the development build the next stable update.

Any help would be appreciated and if you need any more info please let me know!

- Charlotte