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Thread: 24 Hours After Purchase and Still Nothing

  1. #1
    usualcliche
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    Guest usualcliche's Avatar

    24 Hours After Purchase and Still Nothing

    Hello AppThemes,

    It has been around 24 hours since I purchased he theme "Clipper" ....I keep logging into my account and it keeps telling me that :

    You have no active purchases
    Click the Purchase Themes link in the sidebar to purchase a theme.

    This is very annoying as I do have a timeline that I would like to keep with a potential client. How do I get this sorted out what information do you need from me? I didn't see any other place to put this and so I resorted to this section my apologies if this was the wrong area.

    Let me know asap!

    Blake A. Worthington
    removed for security reason

    P.S. I can provide any/all information needed etc.
    Last edited by jomarkosabel; October 11th, 2011 at 01:21 PM.

  2. #2
    jomarkosabel's Avatar
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    You may contact after sales department directly through this form http://www.appthemes.com/about/contact-form/. Anyway, I have removed your email address for security reasons.
    Please help our moderating team work more efficiently by not sending us support questions via PM. You can read more about how AppThemes support works here. However, you can send a PM to follow up and remind me if I missed your support request/thread.

    Thank you and have a nice day.

  3. The Following User Says Thank You to jomarkosabel For This Useful Post:

    usualcliche (October 11th, 2011)

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