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Thread: Already bought the software for the classifieds and does not show up on my account.

  1. June 24th, 2011 #1
    jswebco
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    Already bought the software for the classifieds and does not show up on my account.

    I purchased your classified software but I am not able to find a download or anything. Can you please help me figure this out.
  2. June 24th, 2011 #2
    jomarkosabel
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    Where did you purchase it then so I can refer you to the sales department.
    Please help our moderating team work more efficiently by not sending us support questions via PM. You can read more about how AppThemes support works here. However, you can send a PM to follow up and remind me if I missed your support request/thread.

    Thank you and have a nice day.

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    jswebco (June 24th, 2011)
  4. June 24th, 2011 #3
    jswebco
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    I purchased with paypal on the site. Apthemes.com. I will pm you my information so you can look it up. I will also show you proof of paypal payment. I need to software downloaded ASAP!
  5. June 24th, 2011 #4
    jswebco
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    Never mind. Cant sent PM lol. Um can you see my account? my info is there. My username is the same I am sure.
  6. June 24th, 2011 #5
    jomarkosabel
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    I will refer this thread to the Sales department but to be sure you may also send an email directly through this form Contact Form | AppThemes .
    Please help our moderating team work more efficiently by not sending us support questions via PM. You can read more about how AppThemes support works here. However, you can send a PM to follow up and remind me if I missed your support request/thread.

    Thank you and have a nice day.

  7. The Following User Says Thank You to jomarkosabel For This Useful Post:

    jswebco (June 24th, 2011)
  8. June 24th, 2011 #6
    jswebco
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    Thanks, I did message them. I hope they are fast because I need the software ASAP! I had another program running and it messed up too much. I see this is good software and need it. I have lots of members to my site and they want me to hurry with the classified part.
  9. June 24th, 2011 #7
    jomarkosabel
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    We have different time zones and so we have to consider that but they will definitely provide resolution on your concerns ASAP.
    Please help our moderating team work more efficiently by not sending us support questions via PM. You can read more about how AppThemes support works here. However, you can send a PM to follow up and remind me if I missed your support request/thread.

    Thank you and have a nice day.
  10. June 24th, 2011 #8
    jswebco
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    I understand but should that not be an instant download anyway? I thought so anyway!
  11. June 24th, 2011 #9
    jswebco
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    I pay you guys 80 dollars and I have to wait all day for this? this is getting bad. I am about to request a refund!
  12. June 25th, 2011 #10
    pepsi
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    Apologies for the delay, we have replied to your email. Thanks.
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