Take note that turnaround time is usually within 24 – 48 hours and you may just wait a bit. You may also make a follow up by directly contacting sales department through this form Contact Form | AppThemes.
Please help our moderating team work more efficiently by not sending us support questions via PM. You can read more about how AppThemes support works here. However, you can send a PM to follow up and remind me if I missed your support request/thread.
