Please note that only verified AppThemes accounts can access the support forums, i.e. those who have purchased themes directly from us. If you hired a web developer to create the site for you, unfortunately this does not automatically make you an AppThemes customer unless the theme was specifically purchased by/for you in your name - If this is the case, please
email us with your full name and email address used for the purchase and we can help locate the account.
If you are looking to gain access to support and theme updates, you would need to purchase the theme from our
signup page and become a verified customer. Thanks.