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Thread: Need an username & password

  1. March 17th, 2014 #1
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    Need an username & password

    hi, a client bought a website with classipress, i am working on it...

    We have not an username and password... I need them to access to your forum... thanks!
  2. March 17th, 2014 #2
    pepsi
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    Access to our support forums is available only to verified AppThemes accounts (i.e. those who have purchased our themes from us) http://www.appthemes.com/pricing/. Thanks.
  3. March 17th, 2014 #3
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    Quote Originally Posted by pepsi View Post
    Access to our support forums is available only to verified AppThemes accounts (i.e. those who have purchased our themes from us) http://www.appthemes.com/pricing/. Thanks.

    My client has purchased a website with classipress but we have not username and password from the person he bought the website... and it seems the problem i met is well-known and the forum (concerning search and pagination...)

    Thanks for your help
  4. March 18th, 2014 #4
    pepsi
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    To clarify, purchasing a site with the theme installed doesn't automatically grant you an AppThemes account. Support is not provided here in pre-sales so in this instance if you're seeking support for the theme (as it seems it wasn't purchased from us directly based on the information provided) you would need to purchase a licence. Thanks.
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