An interesting statement to make when you know that the response will come from the person (me) who primarily responds to the pre-sales threads here in the forums. I certainly disagree that threads are not answered properly or at all here.
Due to the digital nature of our products we do not offer refunds, including if you change your mind or have an issue with support. This is outlined on our
terms of service and
FAQ pages, with more specific information about support time frames and what is supported
here. Thanks.
