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Thread: Quality Control Theme Pre-sales Questions

  1. #1
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    Quality Control Theme Pre-sales Questions

    The following questions related to the Quality Control theme (http://www.appthemes.com/themes/quality-control/):

    1. Can I prevent non-signed in users from viewing any tickets? Essentially, I want to use this as a closed-network where only users I add to the system can view tickets. How would I accomplish this (e.g., prevent tickets from displaying on homepage unless a user is signed in)?

    2. Will the system email notifications every time a ticket is assigned to them?

    3. If I create a ticket and assign it to John, then John writes a comment on the ticket asking for clarification...will it email me to let me know that John has posted a comment?

    4. Is there a way to associate more than two people on a ticket so we're all notified when a comment is posted to, say, test a bug fix?

    Thank you for your answers in advance.

  2. #2
    dimitris's Avatar
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    Hi,

    1.Yes only registered users can see the tickets, this is the default behavior.

    2,3.These features are not supported.

    4.Yes you can assign a ticket to more than one person.

    Let me know if you have more questions.

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