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Thread: Theme Release Status Page - When will this be updated?

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    Theme Release Status Page - When will this be updated?

    When will the Theme Release Status Page be updated?

    This is looks like bad Customer Service:

    Classipress v3.1.6 is Imminent delivery with in a week posted on 9/11/ but hasn't been released but no updated additional information is supplied???

    Jobroller v1.5.2 is due for delivery November is this the case???


    How difficult can it be to keep customers informed with what's going on, why would you buy a product with bad customer service?

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    ClassiPress 3.1.6 is not a major release, and primarily is for minor bug fixes as mentioned in the notes field. Of note, we now offer nightly development builds of all of our themes which is accessible to existing customers from within their AppThemes customer dashboard. This means that as issues are addressed, they don't necessarily need to await the official release for a resolution.

    As an AppThemes customer you would have full access to the support forums, so in terms of "keeping informed" of what's going on, we do not rely on the Theme Release Status Page for this kind of communication. It is more of a general information page, and not a reflection of actual customer service.

    I will seek an update to the Theme Release Status Page and will notify in this thread also once this is done. Please keep in mind that as mentioned at the bottom of the Theme Release Status page, any target dates mentioned are estimates. Thanks.

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