AppThemes do not currently offer phone support including that of pre-sale. All theme support is carried out in the forums. It has been discussed here http://forums.appthemes.com/phone-saport-17212/ .
Please help our moderating team work more efficiently by not sending us support questions via PM. You can read more about how AppThemes support works here. However, you can send a PM to follow up and remind me if I missed your support request/thread.