The turnaround time is usually within 24 – 48 hours of which can be due to the timezone difference and so please be patient if you don’t hear from us right away
Please help our moderating team work more efficiently by not sending us support questions via PM. You can read more about how AppThemes support works
here. However, you can send a PM to follow up and remind me if I missed your support request/thread.
Thank you and have a nice day.
