Thread: Wont let me buy child theme

Wont let me buy child theme

Im trying to make a purchase from your marketplace. As soon as i click "submit my order" it just goes to a blank page. I see here that others are having that same issue. I tried Chrome, Firefox, and IE and on 3 different computers..... Whats the deal? I see you commented on another inquiry about this that you cant duplicate the problem.... well i just did on 3 computers and 3 browsers and other customers are reporting the same. So it has been duplicated many times. I just tried again on IE for the 10th time, and it finally redirected to the payment gateway(paypal). Just a heads up because you are missing out on sales with this intermittent issue.

The issue you described in your email is not the same as what the other pre-sales customer had posted. In your case this issue was happening because you were trying to use a coupon code that is not valid for the purchase you are trying to make. If you try again without the code, it will work. Thanks.