Email Notifications
There are a few different posts regarding email notifications, the most pertinent being
here in which it is mentioned as a possible addition to version 0.6, and the
Subscribe to Comments Reloaded plugin is mentioned and more recently
here in which the forum moderator mentions that the feature does not exist, but could be added with modifications to the theme (a point he does not elaborate on) before pointing us to a dead feature request link.
As a ticket creator, I get email notifications of updates to tickets through the core
WP comment mechanism that notifies me whenever someone posts a comment on a blog post I have created.
You should be able to get an email notification in these instances:
- When someone assigns a ticket to you.
- When someone updates or comments on a ticket assigned to you.
This functionality doesn't seem to currently exist. Can you clarify?
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