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Thread: Login in doesn't work after Primary domain change

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    Login in doesn't work after Primary domain change

    Hi,

    My primary domain was primarydomain.com, and my addon domain is addondomain.com.

    I requested my web hosting support to swap them so my new primary domain is addondomain.com. Everything went alright and the website is up. However I cannot log in and access my admin account to manage the website, and I guess the registered users won't be able to log in too.

    The error I get after entering username and password is HTTP ERROR 500. and It says "The website addondomain.com is not functioning". Could anyone help me please I need my website working.

    Before the change request, I moved all the files of addondomain.com (wp-admin, wp-content, wp-includes, etc) to the /public_html directory and all the files of primarydomain.com to a new directory of /public_html.

    Thank you in advance

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    jomarkosabel's Avatar
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    Please help our moderating team work more efficiently by not sending us support questions via PM. You can read more about how AppThemes support works here. However, you can send a PM to follow up and remind me if I missed your support request/thread.

    Thank you and have a nice day.

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