Thread: Admin Notification when new Ticket is created

October 24th, 2012 #1

bernhard

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Admin Notification when new Ticket is created
When a new Ticket is created the Administrator (or the user that created the ticket) is not notified by E-Mail. The plug-in "Subscribe to Comments Reloaded" also doesn't send a notification E-Mail when a Ticket is created. What can I do to get/ create a notification E-Mail when a Ticket is created both to the User that created the Ticket and the Administrator? This should be part of the QC default configuration? Thanks. Bernhard
October 25th, 2012 #2

jomarkosabel

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October 26th, 2012 #3

bernhard

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October 29th, 2012 #4

bernhard

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The Following User Says Thank You to bernhard For This Useful Post:

kfendelander (July 21st, 2014)