Featured listing never expired or renewed
I just realized today that a listing on my site (my first paid featured listing) has expired, but is still showing up as a featured listing. Additionally, no recurring payments have happened for this listing.
I'm not even sure where to start to troubleshoot this one. Should they have gotten a notification? The system should deactivate the featured option if expired, right? Did I need to set something else up for the payment to become recurring? Help!
Here is a screenshot of the settings within the listing. You can clearly see that the listing has expired (or should have).
Edit Listing ‹ Heartland Parenting Directory — WordPress.jpg
Last edited by heartlandparenting; September 14th, 2014 at 11:15 PM.
Reason: Adding screenshot
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