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Thread: How do I make a compaint about lack of response on support issue?

  1. November 22nd, 2016 #1
    hostpost
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    How do I make a compaint about lack of response on support issue?

    I have been trying to get a support answer for a vantage issue I raised for about six weeks now. I have sent emails to the support and jobthemes with little response as well.
    My freelancer has also tried emailing you with no reply.
    Your awesome support for a purchased product does not appear to be holding much water.

    How do I make a formal complaint?
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  2. November 22nd, 2016 #2
    jomarkosabel
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    You must be an AppThemes customer and logged in to view this response. Join today!
    Please help our moderating team work more efficiently by not sending us support questions via PM. You can read more about how AppThemes support works here. However, you can send a PM to follow up and remind me if I missed your support request/thread.

    Thank you and have a nice day.
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  3. November 23rd, 2016 #3
    hostpost
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  4. November 23rd, 2016 #4
    jomarkosabel
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    You must be an AppThemes customer and logged in to view this response. Join today!
    Please help our moderating team work more efficiently by not sending us support questions via PM. You can read more about how AppThemes support works here. However, you can send a PM to follow up and remind me if I missed your support request/thread.

    Thank you and have a nice day.
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