Thread: Problems claiming a listing

August 9th, 2017 #1

mllerena

Thread Starter

Join Date

Nov 2013

Location

San Jose, California

Posts

659

Thanks

194

Thanked 9 Times in 9 Posts

Problems claiming a listing
Hi There, I'm issues with customers claiming listings.
We have three listing plans, FREE 30 days, month to month and 12 months.

I had a customer claiming a listing that was in the FREE 30 days plan, I approved it and later he tried to upgrade to a paying plan but the site only show the free plan avaliable. Not the other two.

Have you seen this issue before?

Best

Mike

Reply With Quote
August 10th, 2017 #2

jomarkosabel

Join Date

Mar 2009

Location

Philippines

Posts

40,977

Thanks

170

Thanked 3,407 Times in 3,278 Posts

You must be an AppThemes customer and logged in to view this response. Join today!

Please help our moderating team work more efficiently by not sending us support questions via PM. You can read more about how AppThemes support works here. However, you can send a PM to follow up and remind me if I missed your support request/thread.

Thank you and have a nice day.

Reply With Quote
The Following User Says Thank You to jomarkosabel For This Useful Post:

mllerena (August 10th, 2017)
August 10th, 2017 #3

mllerena

Thread Starter

Join Date

Nov 2013

Location

San Jose, California

Posts

659

Thanks

194

Thanked 9 Times in 9 Posts

You must be an AppThemes customer and logged in to view this response. Join today!

jomarkosabel likes this.

Reply With Quote

There are currently 1 users browsing this thread. (0 members and 1 guests)

Problems claiming a listing