Thread: Why Can't I Download Hirebee?

Why Can't I Download Hirebee?

Hi -


I've purchased Hirebee - and although its expired in Nov 2016 (its now 29 Jan 2016 - making it just 2 months ago?) - why am i not able to download it anymore from my user portal. I understand it is a lifetime license, and that after the only things i won't get after 12 month is support and future updates.
Then how come i'm not able to download it anymore - i am VERY angry with you.

I have purchased Vantage - Jobroller - Classipress - its not as if i'm a one time user.
Someone needs to enable back my download so i can download MY PURCHASE right up to the version in Nov 2015 (including any update that was given in that month)
Someone get back to me asap please and explain to me what happened.
Thank you.

Hi - is anyone going to get back to me, or are we all going to just keep quiet and pretend all is good? I've already submitted this issue via your customer service - yet noone has gotten back to me. Please do so soon, thank you.

Hi homme143,

Thanks for your inquiry. You actually posted this message in our showcase forum which nobody on the AppThemes support team monitors.

If you already contacted us via our support page, someone should get back to you in the next day or so. Thanks for being patient.