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Thread: Why there is no ticket system for support ?

September 15th, 2016 #1

shaerif

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Why there is no ticket system for support ?
Why there is no ticket system for support ?

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September 15th, 2016 #2

dalemiles

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Because everything is public making it easier for other users who have similar issues to find the solution (if they bothered to use the search feature).

You post in the dedicated forum for the product you need support with and one of hte moderators usually replied within a day or 2, excluding the weekend.

If my post was helpful in anyway, please give it a like or a thank you.
DaleMiles

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ClassiPress - FrontPage Ads [support]
ClassiPress - User Feedback & User Search [support]
ClassiPress - Dashboard Filter & Search [support]

Vantage 3.x - Video Embed [support]
Vantage 3.x - Custom Map Pins [support]

You can create a successful classified site with Classipress. See my bespoke ClassiPress site here.

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The Following User Says Thank You to dalemiles For This Useful Post:

shaerif (September 21st, 2016)
September 19th, 2016 #3

shaerif

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I see there is no 1:1 support

exactly like open source free applications

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Shaerif

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February 17th, 2017 #4

shaerif

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actually I've been trying to ask for support in forum without answers !!

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Shaerif

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