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Thread: Stripe - Customer - create method failed

  1. February 16th, 2017 #1
    corlev
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    Stripe - Customer - create method failed

    WP Version - 4.7.2 / Vantage - 3.0.9 / Directory - 3.3 / Stripe Payment Gateway 1.3.0

    In Test Mode configured per instructions on Marketplace. After creating user, and creating listing, during payment process using Stripe, I continue to get the following error message: "The \Stripe\Customer::create method failed." The API Log in the Stripe Test Dashboard shows "200 OK" (call successful), however there was no customer created nor payment. The Vantage Orders shows the Stripe Order pending, but even after Completing does not result in a customer or payment being created in the Stripe dashboard. Stripe Support provided the following info:

    Stripe_Support_Response_2.jpg

    Please advise on best approach to resolve this issue.
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  2. February 17th, 2017 #2
    dcowgill
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  3. February 17th, 2017 #3
    corlev
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  4. February 21st, 2017 #4
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  5. February 21st, 2017 #5
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