Thread: Support - Do I get some or not?

Support - Do I get some or not?

Hi

so i bought the vantage theme.

i bought it, and didnt download a pirated version (and yes, i already found one. not that hard as you know...didnt download tho), because i wanted the support and i also wanted to support the people behind this great theme. after all, i want to make money with it. it's only fair i give money to the people making that possible. i thought.
(if you want to see links to your theme, just ask me. i'll show you where you can dl it. but i am sure you know that anyway. but maybe you can manage to get them deleted...)

now i am stuck with a problem i posted here and i cant seem to get any response or help. i posted into another post of someone else with a similar problem. but all i got there was a simple "just use the original file, and that's supposed to work" answer. in all fairness, the person was not an appthemes member i think. but at least he tried to help. thx again for that. i also searched the forums for any hint on how to solve this s.o.b. cant be that hard, right? well...it freakin is. i am stuck. and i am not the guy crying for help after 5 min or 2 lines of code he doesnt quite understand. i manage things by myself usually.

i dont want to sound like an *** here. but i know i do. but believe me, i dont want to. i hate when people play the "but i paid for it"-card. it's pathetic. just ask, and someone will help you out, right? well, not now. not me, as it seems. i was under the impression that i will get 12 months support for that theme. and i dont ask for additional features. all i want, is the theme to work as advertised. i dont think thats an unreasonable request.

so. would somebody from appthemes, please, be so kind and take 10 minutes out of their busy day and look into my problem, and help me solve it? i would be happy and grateful and full of joy for the rest of my days. (or at least until i hit the next roadblock. tomorrow.)

again. dont want to piss anybody off here. dont want to be an ***. please help me, i cant do it by myself. and i tried. everything. the problem is posted in the other thread, and i left it there so you can reply there. maybe someone else can benefit from that later on, too. no need to open more threads for that. this here is supposed to be noticed for a different reason. hence the title.

thx for your time, and thx for reading. i hope i didnt piss anybody off. not my intention. just asking for help.

silvio