Please understand that official support is only provided to registered licensed users of the Appthemes' theme. You may login and post your support related request on the appropriate section of this forum. Thank you.
Please help our moderating team work more efficiently by not sending us support questions via PM. You can read more about how AppThemes support works
here. However, you can send a PM to follow up and remind me if I missed your support request/thread.
Thank you and have a nice day.