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Thread: Bluehost Deactivated My Account

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    Junior Member zubairshkh's Avatar
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    Bluehost Deactivated My Account

    Yesterday, on 14th March 2012, bluehost deactivated my account and inform me that you are violating our terms and your site is creating performance issue with server. even i am using the latest version of classipress without any plugin or script.

    either there is the problem in classipress code or with bluehost guys, i don't know but the only think i knew is that appthemes recommend me to register with bluehost.

    bluehost guys just send an information email stated that we are deactivating your account, without any prior warning or any communication and did not answer my emails till then. following is the email I received from Bluehost, some-buddy please let me know where is the problem on my site as i am using only classipress without any plugin and my website is fastest growing website in the region

    URL: www.eharaj.com

    -----------------------------------------------------------------------------------------------

    Dear zubair uddin:

    Your web hosting account for eharaj.com has been deactivated, as of 03/14/2012. (reason: site causing performance problems)

    This deactivation was due to a Terms of Service violation associated with your account. At sign-up, all users state that they have read through, understand, and agree to our terms. These terms are legal and binding.

    Although your web site has been suspended, your data may still be available for up to 10 days from the date of deactivation; if you do not contact us during that 10 day period, your account and all of its files, databases, and emails may be deleted.

    If you feel this deactivation was made in error, or in order to gain access to your account, please call our customer service line as soon as possible at (888) 401-4678 and speak with our Terms of Service Compliance department.
    Please read the following, derived from our Terms of Service agreement, for additional information regarding the matter.

    Engaging in any activity that, in Bluehost's sole and absolute discretion, disrupts, interferes with, or is harmful to (or threatens to disrupt, interfere with, or be harmful to) Bluehost's services, Bluehost's business, operations, reputation, goodwill, subscribers and/or subscriber relations, or the ability of Bluehost's subscribers to effectively use Bluehost's services is prohibited.

    Please review the current copy of our Terms of Service here:
    http://www.bluehost.com/cgi/terms

    Thank you,
    Bluehost Technical Support
    http://www.bluehost.com
    For support go to http://helpdesk.bluehost.com/
    Toll-Free: (888) 401-4678 Option 2

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  3. #3
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