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Thread: NEW UK Consumer Law

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    NEW UK Consumer Law

    "Digital content rights The new legislation sets out for the first time your rights when you purchase digital content. As with all products, it must be as described, even if the software is supplied free, as might happen with a laptop. If the digital content fails, or is not as described, the new rights will be enforceable against the retailer such as Google, Apple, or the software provider rather than the developer. The retailer will have to compensate you if any device, or other digital content, is damaged as a result of the digital download. It would also be liable to pay compensation for removing a virus."

    This is just a heads up for the UK base people here. You have probably heard about these new laws. Basically if you but for example a plugin and it does not work. You are entitled to a full refund. The onus is on the software provider which is Appthemes. Remember all software is brought through the Marketplace, therefore they are the provider. They have to give you a refund. There is no room for them to say you need to contact the developer etc. They would give you there refund then they take it up with the developer.
    auction81 likes this.

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