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Thread: HELP: Locked Out of Back Office

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    HELP: Locked Out of Back Office

    Please help. I accidentally locked myself out of my clipper site back office. I have searched this forum and google for a solution however all i can come across are threads with the same problem some reported as fixed but with no results on the steps taken to fix it.

    I have tried to rename the clipper folder via FTP which allows me access to my wordpress admin however once i rename the clipper folder back to the original folder name it locks me out again.

    Can someone please provide me some step-by-step instructions to fix this please?

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  4. The Following User Says Thank You to jomarkosabel For This Useful Post:

    itsdavid (October 9th, 2014)

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    Last edited by jomarkosabel; October 8th, 2014 at 01:45 PM.
    Please help our moderating team work more efficiently by not sending us support questions via PM. You can read more about how AppThemes support works here. However, you can send a PM to follow up and remind me if I missed your support request/thread.

    Thank you and have a nice day.

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