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Thread: Removing Plan Issues

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    Removing Plan Issues

    I ran a promotional plan for the month of January. Now that has expired and I removed the plan. This appears to have effected all of the employers that purchased the plan. They lost the jobs they paid for. I had to republish the promotional plan to recover the jobs they paid for.

    Please tell me what the proper procedure is for offering a promotional job plan and removing it at the end of the promotional period without effecting the jobs users have paid for.

    Thanks, Kris

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    Last edited by jomarkosabel; February 5th, 2014 at 10:34 AM.
    Please help our moderating team work more efficiently by not sending us support questions via PM. You can read more about how AppThemes support works here. However, you can send a PM to follow up and remind me if I missed your support request/thread.

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    blue61em (February 5th, 2014)

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    Please help our moderating team work more efficiently by not sending us support questions via PM. You can read more about how AppThemes support works here. However, you can send a PM to follow up and remind me if I missed your support request/thread.

    Thank you and have a nice day.

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