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Thread: Bulk Upload Timeout

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    Bulk Upload Timeout

    Hi Moderator

    When uploading my listings csv file to the Vantage Theme, the process times out after a few minutes. This results in less than 30% of total listings being uploaded.

    When I retry, the timeout period is roughly similar and I end up with irregularly duplicated listings. I've also tried the upload from two different machines, one laptop and one desktop, the former an Apple and the latter a Windows machine; same problem occurs on both. Do you have any idea why this might be happening?

    Some additional information: The main issue seems to be the timeout, but I can't find a way to stop this from occurring. A secondary problem is that the upload seems to take quite a bit longer than it should given the file size.

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    Rolf Hassel (Samcy)

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