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Thread: Cannot claim listing

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    Cannot claim listing

    Hi,
    I have imported 900+ listings and put them under my admin username.
    As I am now testing the site, I am logged out, like a new visitor coming to the site to claim a listing.
    I go to a sample listing to claim it, when I do, I get taken to the:

    So, you'd like to claim "BUSINESS NAME"?

    If you are the owner to this business, you may proceed with claiming this listing by Logging in, to begin the claiming process.
    - See more at: http://etc.

    Now, when I click on the Logging in link I am taken to a login page.
    But if this is a new visitor who has never come to the site, how can they login? They don't yet have an account and should receive a Sign Up page, rather than a login page.

    Is this issue because Vantage detects there is already a username linked to this listing? So if I remove the associated username (i.e. leave it blank) then I would receive a "You have to Sign Up" prompt instead??

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