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Thread: Increase of "Undelivered Mail Returned to Sender" due to spams

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    Increase of "Undelivered Mail Returned to Sender" due to spams

    How can AppThemes help/improve the themes to avoid sending e-mail addresses info when a listing owner is contacted via listing contact form? I've noticed that some robots and real state agents have used the themes to bother our users via this feature, and then, our users set our company e-mail as spam when their intents are to block only the spammer. This has caused the fast increase of "Undelivered Mail Returned to Sender" and turning the themes useless, because the owner can't be reached when a real user trying to truly contact with real need or your listings are expiring decreasing the potencial renewal!

    I know a very good system that handles better such functionality and I'd like to share with you in private as an good example of such feature. It only notifies the listing owner that there is an "off-line chat message unread" waiting for him to be read and answered (at the site via off-line chat) or sends only an e-mail with name, telephone and message to let the listing owner know about what is the interest on his listing letting him to be able to call him back.

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    Please help our moderating team work more efficiently by not sending us support questions via PM. You can read more about how AppThemes support works here. However, you can send a PM to follow up and remind me if I missed your support request/thread.

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    andreuerj (November 28th, 2016)

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    Last edited by jomarkosabel; April 14th, 2017 at 11:15 AM.
    Please help our moderating team work more efficiently by not sending us support questions via PM. You can read more about how AppThemes support works here. However, you can send a PM to follow up and remind me if I missed your support request/thread.

    Thank you and have a nice day.

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    andreuerj (July 23rd, 2017)

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