Results 1 to 2 of 2

Thread: issues with paypal orders

  1. #1
    Thread Starter
    Senior Member starrlightmedia's Avatar
    Join Date
    Jul 2012
    Location
    United States
    Posts
    199
    Thanks
    41
    Thanked 8 Times in 5 Posts

    issues with paypal orders

    I've been having issues with orders paid with paypal. I have both free listings and paid listings. The most recent issue included someone that paid via paypal for a listing, I received confirmation of the payment from paypal, but the new listing in Vantage was showing "draft" rather than "pending". And the paypal payment in Orders was showing pending. There was an error
    --------------------------------------------------------------
    Logged Date Message
    2017-01-10 21:05:16 Order Created

    Order attempted to be modified, but gave the following errors

    Given email address did not match settings.diana@xxxxx.com/diana@xxxxx.com
    --------------------------------------------------------------

    I've taken out my emails for privacy reasons. Both the emails are active emails for my business account in paypal.

    I changed the listing from draft to published, and changed the order from pending to Complete, which creates a duplicate order. Then I had to changed the completed order to Active, and change the original order to failed. I can't figure out where to fix this miscommunication between Vantage and Paypal, and am not sure what is going on with the duplication of orders?

    I'm using Vantage 3.0.6-dev and WP 4.7. I've not had any of the issues that seemed to have come up with WP 4.7, but this paypal issue has been going on for awhile.

    thanks, Diana

  2. #2
    jomarkosabel's Avatar
    Join Date
    Mar 2009
    Location
    Philippines
    Posts
    40,696
    Thanks
    166
    Thanked 3,390 Times in 3,261 Posts
    You must be an AppThemes customer and logged in to view this response. Join today!
    Please help our moderating team work more efficiently by not sending us support questions via PM. You can read more about how AppThemes support works here. However, you can send a PM to follow up and remind me if I missed your support request/thread.

    Thank you and have a nice day.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Paypal IPN not showing orders
    By skylevin in forum Help Using Vantage (Legacy)
    Replies: 5
    Last Post: August 22nd, 2015, 04:26 PM
  2. Dimitris Problem with Vantage Orders Thru Paypal (Using Sandbox)
    By kcjt2009 in forum Report Vantage Bugs (Legacy)
    Replies: 18
    Last Post: January 15th, 2014, 10:53 AM
  3. Jomark Paypal Orders Marked "Pending"
    By mikewhite in forum Help Using JobRoller
    Replies: 1
    Last Post: August 9th, 2013, 09:44 AM
  4. orders Payments Paypal
    By danielangou in forum ClassiPress General Discussion
    Replies: 1
    Last Post: July 20th, 2013, 03:38 AM
  5. Any way to collect Mailing Address from Paypal orders?
    By kenhammond in forum Report ClassiPress Bugs
    Replies: 1
    Last Post: December 5th, 2011, 07:24 AM