Results 1 to 2 of 2

Thread: Anyone know how to get a refund!!

  1. #1
    Thread Starter
    Junior Member scottcollins81's Avatar
    Join Date
    Jul 2011
    Location
    United Kingdom
    Posts
    35
    Thanks
    2
    Thanked 0 Times in 0 Posts

    Anyone know how to get a refund!!

    Absolutely appalled by the lack of support with this theme. I get more support with FREE themes than I do here.

    I have had nothing but issues with JobRoller since buying it and can not seem to get them resolved.

    I use the latest JR and latest WP with NO mods or plugins installed and I have tried 3 different hosting companies.

    I currently experience issues in what seems to be two areas so far, but I have only managed to get as far as running a few test jobs to see them working.

    Issue 1 - Time - All WP setting and Server setting are set to UK (Europe/London), but when I post a job on my board it says a day less is remaining than it should be. i.e. I post a job for 6 days, and the front end tell users 5 days remaining.

    When it gets to expired, it says expired 24hrs before it actually greys out (Expires properly). THE SITE APPEARS TO BE 24HRS AHEAD and I can't figure out why.
    I have tried 3 different hosting companies also.

    Issue 2 - The job roller emails telling user that their job will expire in 5, 1 and expired days do not send. The cron jobs are running, but nothing is getting to my various test account emails on Google mail. I did have them working at one time, but decided to remove site and start again and now they don't work again. Again, I have not modified the server, WP or JR theme so can't understand what would be different.

    If I can't get help, I might as well ask for a refund and use a different job board script as available elsewhere.

  2. #2
    pepsi's Avatar
    Join Date
    Mar 2009
    Location
    New Zealand
    Posts
    14,883
    Thanks
    91
    Thanked 804 Times in 718 Posts
    You must be an AppThemes customer and logged in to view this response. Join today!

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Refund policy
    By johnhoefer in forum ClassiPress General Discussion
    Replies: 5
    Last Post: February 16th, 2011, 08:13 PM
  2. Refund?
    By kidder in forum ClassiPress General Discussion
    Replies: 12
    Last Post: September 18th, 2009, 02:58 PM
  3. Establishing a Refund Policy...
    By jschodde in forum ClassiPress General Discussion
    Replies: 3
    Last Post: July 27th, 2009, 10:57 PM