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Thread: I paid via echeck and I am waiting but I want access

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    Forum Member jswebco's Avatar
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    I paid via echeck and I am waiting but I want access

    Can you update my account to a customer account so I can read the forums? I want to see all of the features available to me. I have the money it is coming your way I PROMISE!

    I now have money in paypal. If I purchase again to get access now can you activate my account as a member?

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    jomarkosabel's Avatar
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    Again, you may contact sales department directly about your purchase issues.
    Please help our moderating team work more efficiently by not sending us support questions via PM. You can read more about how AppThemes support works here. However, you can send a PM to follow up and remind me if I missed your support request/thread.

    Thank you and have a nice day.

  3. #3
    Forum Member jam786's Avatar
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    how to contact sales for such queries http://imagicon.info/cat/5-5/Question04.gif

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    pepsi's Avatar
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    You may contact us via the contact form.

    Ultimately if you have paid by eCheck, this can take 5-7 days for the payment to clear before the transaction is complete. If you wish, we can stop your eCheck payment and you can make a purchase using credit card or actual PayPal funds in order to access the theme and forums immediately (you will need to send us an email about this), otherwise, this will become available to you when the payment clears. Thanks.

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