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Thread: Why is access to so many answers to Pre-Sales questions restricted to purchasers?

  1. #1
    AFewQuestions
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    Why is access to so many answers to Pre-Sales questions restricted to purchasers?

    Why is access to so many answers to Pre-Sales questions restricted to purchasers?

    A question is answered here in Pre-Sales and an answer is given sometimes with a link. Click the link and you get a restricted message. Why the secrecy?

  2. #2
    pepsi's Avatar
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    Previously our forums were accessable to everyone, which is why you could be seeing old threads with links that go to other sections of the website. For more recent questions posted since the change to the forums, we now answer them without the need for you to be diverted to sections of the site where guests of the forum cannot access.

    There is no secrecy involved. The new system simply enables us to provide better quality support to paying customers, instead of being inundated with support requests from people who have obtained ClassiPress by illegal means.

  3. #3
    AFewQuestions
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    Thanks.

    I hear your concern about "requests from people who have obtained ClassiPress by illegal means."

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