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Thread: [CLASSIPRESS] Renewal of Membership pack and emailnotifications to members - CP3.1.7

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    Unhappy [CLASSIPRESS] Renewal of Membership pack and emailnotifications to members - CP3.1.7

    Hello support,

    CP version : 3.1.7
    Subject: Wrong emailnotification (to members) renewal of a Membership pack
    Gateway: Banktransfer
    Settings Gateway: Enable banktransfer 'yes' /
    Settings Membership pack: Satisfies Membership Requirement: 'yes' / Package Type: 'static price' / Package Status: 'active'
    Settings Email: Send Membership Subscription Reminder Emails: 'yes' (this doesn't work, no emails are sent to subscriber(s))
    Settings Subcriber: subscriber
    Example Membership packs (test); Basic 150 dollar / Gold 450 dollar
    Example Membership packs duration (test)" : 2 days

    I am using 4 different Membershippacks with the same duration of 365 days with different prices (and different content). The first time a subscriber subcribes to a membershippack (= MP) and choose the banktransfer everything is going ok. The subscriber receives a email with the details of the MP and the Admin as well. The Admin put the settings in 'Transactions' on 'Marked Paid' (Classipress / Settings / Transactions). Next the Admin put the MP id and expiration date in the required fields of the subscriber's role and saves his or her's setting. The subscriber is set to go and is able to place an ad.

    The problem occurs if the expiration date is met and a subscriber wants to renew his or her's MP. The subscriber follows the same step as before, chooses a (new) MP and is (once again) set to go. Except, the information on the page / step 3. - 'final step' is wrong. The (web)page gives detailed information of the former MP and is not displaying the right information of the (new) MP. Next, the details of the MP in the email sent to the subscriber are wrong as well. Except the detailed information in 'transactions' (Classipress / Settings / Transactions). Here is the information correct. The right 'amount' of the (new) MP is displayed and the Payment Status is 'pending'.

    Is there something i do wrong ? Or is there a different procedure to handle Banktransfer of MP's ? Please advice!

    Ps. i send you some pic's to give support some ideas of the current issue. If i can help you (support) to do some different tests, please let me know.
    Kind regards,

    Frank | Villadecker

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    Kind regards,

    Frank | Villadecker

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  5. The Following User Says Thank You to dimitris For This Useful Post:

    villadecker (March 2nd, 2012)

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