Issue with Plan not Assigning to User
Hello,
I have a question. I just had my first client register with the new price plan(which is the only plan available to choose, a 14 Day free trial). I noticed that I didn't receive an e-mail stating that a new order was created and when I looked in their account, I noticed that NO job plan was assigned. So, I had to manually assign it to them. Is this going to be an ongoing issue with existing users? It worth noting that the correct number of days for the job duration was set after I approved it. But, I'm concerned that it didn't automatically create a 1). New Order and 2. Assign the appropriate job pack in the back end.
Thank you!