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Thread: cannot post a comment or update ticket!

  1. March 2nd, 2016 #1
    bishoirizkalla
    bishoirizkalla is offline
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    cannot post a comment or update ticket!

    everytime I try to comment on a ticket or change its status - it says "sorry comments are closed for this post" even though I am admin. it was working just yesterday!!

    PLEASE FIX.

    - - - Updated - - -

    I found the issue - the ticket was saved with "allow comments" UNCHECKED. so I had to check it for that post in the wordpress portal.

    all new tickets should be saved with "allow comments" set to true!
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