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Thread: Vantage - Bug Reporting?

  1. August 24th, 2012 #1
    carlos takemura
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    Vantage - Bug Reporting?

    I've just purchased Vantage and refamiliarised myself with my AppThemes account dashboard (I bought CP a while ago).

    I was expecting to see some mechanism whereby I could submit bug reports but there's nothing there, not even a
    helpdesk feature (which I know comes with aMember, the script that AppThemes is using to run their sales channel)

    I've looked through the Forum but can't see any forum mechanism to post bug reports.

    Very surprising!

    The closest I have found is via this comment: http://forums.appthemes.com/bug-repo...472/#post91090

    But I'd have thought bug reporting would have either its own dedicated forum, or at the very least a sticky post sitting high up the relevant forum.

    That way, we can post bugs AND at the same time become aware of existing bugs.

    What formal channel do we customers have in reporting bugs?

    How does AppThemes keep track of these things?
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  2. August 24th, 2012 #2
    thesyndicate
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    I love to help out you out but please read this first Have you tried to install in a root domain? Have you tried to Resave permalinks? Have you tried to disable all plug in? Have you tried the default theme of Wordpress?

    ++ If the issue is fixed consider closing the thread and change to solved, thank you for helping us helping you. ++
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  3. August 24th, 2012 #3
    carlos takemura
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  4. August 24th, 2012 #4
    thesyndicate
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    I love to help out you out but please read this first Have you tried to install in a root domain? Have you tried to Resave permalinks? Have you tried to disable all plug in? Have you tried the default theme of Wordpress?

    ++ If the issue is fixed consider closing the thread and change to solved, thank you for helping us helping you. ++
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  5. August 24th, 2012 #5
    websitu
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  6. August 24th, 2012 #6
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  7. August 24th, 2012 #7
    carlos takemura
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  8. August 24th, 2012 #8
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  9. August 24th, 2012 #9
    thesyndicate
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    I love to help out you out but please read this first Have you tried to install in a root domain? Have you tried to Resave permalinks? Have you tried to disable all plug in? Have you tried the default theme of Wordpress?

    ++ If the issue is fixed consider closing the thread and change to solved, thank you for helping us helping you. ++
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