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Thread: AppThemes can you PLEASE respond to this post...

  1. #1
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    canadawebservices's Avatar
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    AppThemes can you PLEASE respond to this post...

    Hello to you all once again.

    Its very time consuming trying to figure out how to change this and that and it makes it a lot worse when you are not getting hardly any support from the developers. I have spent countess hours trying to find this and that and how to do this and that and it really should not be this difficult. there should be a support ticket system, but all we got is a forum. I have had countless posting go unanswered in the past.

    I have some concerns and would like a response please.

    1. Where in all the code can I change the phrase under the buttons for the upgrades - " feature on Homepage " I did searches using what the file and also with my Atom program and notepad ++, they came up with a few areas and when updating theme, did not make any difference and it still shows on my site. Can you PLEASE let me know where to change this. Is there not a main language fie to change the text for certain functions? I tried the vantage.pot file and it did not update anything when I changed terms...

    2. Is there an easier way to find any code, such as the location of the PHP file by using View Source in Google or Firebug? I am not a developer, but am OK with some HTML and PHP functions and using CSS. However, if I cannot find the source file, I cannot update or change this. Any help or suggestions would be very appreciated in finding the correct file or location to change things in your theme.

    3. When in mobile, does the Google map not respond? In my iphone, its not responsive.

    4. Is there any way to make the featured ad on the homepage smaller? If you had a lot of featured ads, it would take a long time to see your ad if there were a lot do them and this would slow the site down big time.

    5. Is there a list of short codes this theme uses? I thought you had fancy buttons and other functions, but cannot find any source to these short codes and where or how to use them.

    6. Is there a way to add a default image like classipress has in case of no image is used? Also regarding images, can we make the first image smaller or add a function to make the BIG banner a paid function instead of having someone upload a small image and it being stretched and look like crap? This is a MUST because I am not the only one complaining about this...

    7. I have a LOT of categories and if I use the drop down feature for the form, it does NOT allow to choose more than one category. If I sue the boxes, the form is so BIG and looks crappy with all those categories showing. In Classipress, it showed parent, then when someone picked the parent, then only then it showed child categories. Makes it look more clean and neat. With this Vantage theme, if a business is allowed to choose more than one category, the ONLY option is to allow all these to show up with check boxes and this is very ugly looking on the form when you use 50 categories.... The drop down is clean, but you cannot choose more than one category....


    If you don't have the time to help me, can I please ask for a refund and I will try another directory theme from somewhere else.

    Thank you!

    Steve
    360 Web Firm
    https://360webfirm.ca
    Business Directory
    https://businessdirectory.cc

  2. #2
    jomarkosabel's Avatar
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    You must be an AppThemes customer and logged in to view this response. Join today!
    Please help our moderating team work more efficiently by not sending us support questions via PM. You can read more about how AppThemes support works here. However, you can send a PM to follow up and remind me if I missed your support request/thread.

    Thank you and have a nice day.

  3. #3
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    Last edited by canadawebservices; December 3rd, 2017 at 09:53 AM. Reason: adding files
    360 Web Firm
    https://360webfirm.ca
    Business Directory
    https://businessdirectory.cc

  4. The Following User Says Thank You to canadawebservices For This Useful Post:

    jomarkosabel (December 4th, 2017)

  5. #4
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    360 Web Firm
    https://360webfirm.ca
    Business Directory
    https://businessdirectory.cc

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    Last edited by jomarkosabel; December 4th, 2017 at 12:32 PM.
    Please help our moderating team work more efficiently by not sending us support questions via PM. You can read more about how AppThemes support works here. However, you can send a PM to follow up and remind me if I missed your support request/thread.

    Thank you and have a nice day.

  7. #6
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    360 Web Firm
    https://360webfirm.ca
    Business Directory
    https://businessdirectory.cc

  8. #7
    jomarkosabel's Avatar
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    You must be an AppThemes customer and logged in to view this response. Join today!
    Please help our moderating team work more efficiently by not sending us support questions via PM. You can read more about how AppThemes support works here. However, you can send a PM to follow up and remind me if I missed your support request/thread.

    Thank you and have a nice day.

  9. #8
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    360 Web Firm
    https://360webfirm.ca
    Business Directory
    https://businessdirectory.cc

  10. #9
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    360 Web Firm
    https://360webfirm.ca
    Business Directory
    https://businessdirectory.cc

  11. #10
    jomarkosabel's Avatar
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    Please help our moderating team work more efficiently by not sending us support questions via PM. You can read more about how AppThemes support works here. However, you can send a PM to follow up and remind me if I missed your support request/thread.

    Thank you and have a nice day.

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