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*** New Marketplace Support Model ***

As of February 24, 2015, some Marketplace items no longer provide support in the forums. Sellers have the option to provide support on their own site or via a 3rd party application.

How do I know where support is provided for the item I purchased?
Visit the Marketplace item's page and look under the "Support" tab. In addition, if you see the forum and are able to post a new thread, it's the correct way to request support.
How come some items still have a forum setup but I can't post a new thread?
Some sellers left their forum open in read-only mode to help answer FAQs and provide documentation here.

If you have any support questions, please contact the seller directly per their instructions on their Marketplace item's support tab. Thank you.

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Thread: Not working on multisite?

July 27th, 2013 #1

fredrikl

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Jul 2013

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Norway

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Not working on multisite?
Just bought the User Locator plugin and it's great on my Vantage site, but seems like it's not working with multisite.

After activating the User Locator pluging in the network of my wp multisite, the sister site (the only one so far) comes up with this error message:

Fatal error: Call to undefined function appthemes_geo_get_args() in /home/xxxxx/public_html/wp/wp-content/plugins/vantage-user-locator/vantage-user-locator.php on line 80

The sister site uses a twenty twelve theme, not Vantage or any other Appthemes, and is not using the User Location plugin.

When deactivating the User Location plugin, everything works fine.

What can be the problem? Lack of multisite support? Conflicts with other plugins?
July 27th, 2013 #2

mhupfield

Marketplace Seller

Join Date

Oct 2012

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No fixed abode.

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7

Thanked 52 Times in 49 Posts

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The Following User Says Thank You to mhupfield For This Useful Post:

fredrikl (July 27th, 2013)
July 27th, 2013 #3

fredrikl

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Jul 2013

Location

Norway

Posts

41

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2

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July 27th, 2013 #4

fredrikl

Thread Starter

Join Date

Jul 2013

Location

Norway

Posts

41

Thanks

2

Thanked 0 Times in 0 Posts

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