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Thread: missing icons

  1. #11
    Thread Starter
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    I'm still with the problem.

    I tried it and change permissions and files but I still like.
    not it can be.

    and install wordpress again not because I lose everything!

  2. #12
    jomarkosabel's Avatar
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    Just make a backup of your database and use it if you intend to re-install your wordpress.
    Please help our moderating team work more efficiently by not sending us support questions via PM. You can read more about how AppThemes support works here. However, you can send a PM to follow up and remind me if I missed your support request/thread.

    Thank you and have a nice day.

  3. #13
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    Copying the sql base with that already enough?
    nothing is lost?
    upload folder if I have to keep it? that is where you store the images of the ads.

  4. #14
    jomarkosabel's Avatar
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    You need also to backup all the files in your wordpress current install including images so it would work with the new install.

    But before anything, have you asked your host why you can't upgrade your wordpress.
    Please help our moderating team work more efficiently by not sending us support questions via PM. You can read more about how AppThemes support works here. However, you can send a PM to follow up and remind me if I missed your support request/thread.

    Thank you and have a nice day.

  5. #15
    Thread Starter
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    I put new folder:

    wp-admin
    wp-includes
    and startup files.
    and so the icons do not go, do not understand.

  6. #16
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    I've been trying things.
    and the problem comes from wordpress, but the sql database.

    1 month ago I restored and icons out.
    but of course I can not restore 1 month ago because I lose customers and many configurations.

    I know how I can fix the sql data base?

    thanks.

  7. #17
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    Solved!!!!!!!!!!!!!

  8. #18
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    Great to know. It will be a lot better If you can share how did you solve it. It will definitely be of great use for those who are experiencing the same issue as yours.
    Please help our moderating team work more efficiently by not sending us support questions via PM. You can read more about how AppThemes support works here. However, you can send a PM to follow up and remind me if I missed your support request/thread.

    Thank you and have a nice day.

  9. #19
    Thread Starter
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    the problem came from the sql database.
    modify wordpress because all the FTP and was beaten.
    plugin: visits maps are stored in the sql, then delete the sql maps visits and problem solved!

    install it again and again in the sql and now no errors.

  10. #20
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    Thanks for sharing then.
    Please help our moderating team work more efficiently by not sending us support questions via PM. You can read more about how AppThemes support works here. However, you can send a PM to follow up and remind me if I missed your support request/thread.

    Thank you and have a nice day.

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