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Thread: Not a Verified Customer user profile in this forum what does that mean?

  1. #1
    Marketplace Seller thesyndicate's Avatar
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    Not a Verified Customer user profile in this forum what does that mean?

    Not a Verified Customer user profile in this forum what does that mean?

    I think i missed that when we let people who are not customers into the forum or what does it mean?


    I love to help out you out but please read this first Have you tried to install in a root domain? Have you tried to Resave permalinks? Have you tried to disable all plug in? Have you tried the default theme of Wordpress?

    ++ If the issue is fixed consider closing the thread and change to solved, thank you for helping us helping you. ++

  2. #2
    jomarkosabel's Avatar
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    A couple of years ago the forum is open for all to register and those who purchased the theme is still have to verified through their email and etc.
    Please help our moderating team work more efficiently by not sending us support questions via PM. You can read more about how AppThemes support works here. However, you can send a PM to follow up and remind me if I missed your support request/thread.

    Thank you and have a nice day.

  3. #3
    Marketplace Seller thesyndicate's Avatar
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    Should we not "encourage" them to do so? since people "paid" to get support on this forum in a way.


    I love to help out you out but please read this first Have you tried to install in a root domain? Have you tried to Resave permalinks? Have you tried to disable all plug in? Have you tried the default theme of Wordpress?

    ++ If the issue is fixed consider closing the thread and change to solved, thank you for helping us helping you. ++

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