I have yet to check this plugin but there could be some settings for this that needs to be turned on.
Anyway, I am moving this thread to the Plugin Exchange section as there may be others users of this plugin in the community that can help on how to set it up.
Please help our moderating team work more efficiently by not sending us support questions via PM. You can read more about how AppThemes support works
here. However, you can send a PM to follow up and remind me if I missed your support request/thread.
Thank you and have a nice day.
