Existing customer? Login to your account (top right corner) before you can post a question. Forgot your login? Read this page for instructions. Pre-sales questions? Send us a message via our pre-sales contact form.
*** New Marketplace Support Model ***

As of February 24, 2015, some Marketplace items no longer provide support in the forums. Sellers have the option to provide support on their own site or via a 3rd party application.

How do I know where support is provided for the item I purchased?
Visit the Marketplace item's page and look under the "Support" tab. In addition, if you see the forum and are able to post a new thread, it's the correct way to request support.
How come some items still have a forum setup but I can't post a new thread?
Some sellers left their forum open in read-only mode to help answer FAQs and provide documentation here.

If you have any support questions, please contact the seller directly per their instructions on their Marketplace item's support tab. Thank you.

Results 1 to 7 of 7

Thread: Purchased Pro But telling me there's an update and I can't access it

October 4th, 2012 #1

aglionep

Thread Starter
Senior Member

Join Date

Sep 2012

Location

United States

Posts

108

Thanks

3

Thanked 4 Times in 4 Posts

Purchased Pro But telling me there's an update and I can't access it
I purchased FXtender Pro with the JobRoller theme and on the FXtender General Settings page it says:

Version: 1.3.0 (Pro) - v.1.4.0-RC2 is available. Please update to the new version directly from the plugins page

But in plugins there is no update notification and when I check my AppThemes account it is saying that the version offered is Version 1.3.0.

Is this 1.2.0 just the Lite version then?

Thanks

Reply With Quote
October 4th, 2012 #2

sebet

Join Date

Oct 2010

Location

Portugal

Posts

1,491

Thanks

138

Thanked 207 Times in 182 Posts

You must be an AppThemes customer and logged in to view this response. Join today!

Checkout my products on the Marketplace.

Reply With Quote
October 12th, 2012 #3

websitu

Veteran

Join Date

Feb 2012

Location

UK

Posts

443

Thanks

25

Thanked 44 Times in 40 Posts

You must be an AppThemes customer and logged in to view this response. Join today!

Websitu - Website Design and Hosting | Kendal-i - Kendal Business Directory | LakesHols - Lake District Holiday Properties

Reply With Quote
October 12th, 2012 #4

sebet

Join Date

Oct 2010

Location

Portugal

Posts

1,491

Thanks

138

Thanked 207 Times in 182 Posts

You must be an AppThemes customer and logged in to view this response. Join today!

Checkout my products on the Marketplace.

Reply With Quote
December 6th, 2012 #5

myhero

Join Date

Nov 2012

Location

South Africa

Posts

46

Thanks

4

Thanked 1 Time in 1 Post

You must be an AppThemes customer and logged in to view this response. Join today!

Reply With Quote
December 16th, 2012 #6

jobspex

Join Date

May 2012

Location

United Kingdom

Posts

412

Thanks

24

Thanked 45 Times in 40 Posts

You must be an AppThemes customer and logged in to view this response. Join today!

Reply With Quote
December 19th, 2012 #7

sebet

Join Date

Oct 2010

Location

Portugal

Posts

1,491

Thanks

138

Thanked 207 Times in 182 Posts

You must be an AppThemes customer and logged in to view this response. Join today!

Checkout my products on the Marketplace.

Reply With Quote
The Following User Says Thank You to sebet For This Useful Post:

jobspex (December 19th, 2012)